Common Ground
monthly team check-ins
FAQ

Questions, answered plainly.

Two audiences ask very different things. If you were sent a link and are deciding whether to be honest in it, start at the top.

If you were asked to complete a check-in

Can my manager see what I personally wrote?

No. Your supervisor receives a summary written from everyone's answers pooled together. Individual responses are labelled with a code like E-03, and that code is assigned by counting responses for the month — it isn't tied to your email, your device, or anything else about you.

There is no screen anywhere in the product that shows one person's answers next to their name, because a name is never collected in the first place.

How do I know it's actually anonymous?

Because there is no account. You click a link and type — the system never asks who you are, and never stores a name. Your employer provides an email list so invitations can be sent, but those addresses live separately from responses and are never connected to them.

The one thing worth knowing: if you write something only you could have written, a manager who knows the team may still guess. Anonymity protects the record, not the content of what you choose to share.

Do I have to answer?

That's between you and your employer — the software doesn't chase anyone or report who did and didn't respond. Your supervisor sees a count of responses, not a list of names.

What if something serious is happening at work?

Please don't use the check-in for it. This is a slow monthly rhythm, and answers are only read after the month closes. For anything urgent — safety, harassment, discrimination, or anything else that needs acting on now — go to your manager, HR, or whatever reporting channel your employer provides.

How long does it take?

Three questions, a sentence or two each. Most people finish in about two minutes. You can also dictate your answers instead of typing.

Do I need to create an account or remember a password?

No. The link in your email is all you need, and there's nothing to install.

If you're evaluating Common Ground

How is this different from an annual engagement survey?

Timing and length. An annual survey tells you what went wrong months after it started, in a report long enough that most of it goes unread. Common Ground asks three questions a month and gives you one page back — early enough to still change the outcome.

The questions also move through a twelve-month program rather than repeating the same battery, so each month builds on the last instead of measuring the same thing over and over.

What do I actually receive each month?

A brief with the team's pulse in a sentence, the shared themes that came up and which anonymous codes raised them, anyone worth recognizing, a short confidential section for you alone, one recommended action, and a three-item agenda for a 15-minute team meeting.

It arrives by email when the month closes. You can also read it, and every previous month, in your supervisor view.

Can I generate a report whenever I want?

No, and that's deliberate. Briefs are produced on a fixed monthly cycle. If a manager could run one on demand — say, right after a difficult conversation — people would work out why, and candour would disappear. The cycle protects the honesty the product depends on.

Can I see results broken down by department?

No. Departments each have their own link and their own manager, who sees their team's response count and roster. But no department-level brief is ever generated, and leadership's company-wide view pools every department together.

In a team of six, a per-team summary is effectively a named one. Not producing them at all is the only version of that promise that holds.

What if only a handful of people respond?

Company-wide briefs don't run until a minimum number of responses have come in. Below that threshold no brief is generated, because a summary of two or three people isn't anonymous.

Who writes the questions?

We provide question libraries built for general teams, trucking fleets, restaurants, and warehouse operations. You can also write and manage your own twelve-month program if your work doesn't fit those.

How do supervisors sign in?

Either a passcode you set, or single sign-on with your existing work account (Google Workspace, Microsoft 365, Okta — anything speaking OpenID Connect). Access is matched to the supervisor email on file, so a valid company account alone isn't enough.

How long does setup take?

About a day. We create your organization, set up any departments, and load your question program.

You manage your own team roster from the supervisor view — adding and removing people takes seconds. That stays in your hands deliberately: you'll know about a new hire or a departure the day it happens, and waiting on us to make the change would mean someone misses a month. There's no directory sync, no seats to provision, and nothing for employees to install.

What happens to our data if we stop using it?

Tell us and we delete your organization, which removes its departments, roster, responses, and briefs. See the privacy policy for the detail.